Call Center Representative

StackPH

₺14.2-21.4K[月薪]
现场办公 - 宿务1-3年经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    牙科保险, 健康保险, 精神保险, 健康维护组织

  • 额外福利

    停车位, 睡眠区

  • 休假和请假

    丧假, 病假, 休假

  • 工作生活两不误

    弹性时间

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职位描述

  • Provide exceptional customer service via phone, email, and chat.
  • Respond to inquiries and resolve issues efficiently.
  • Maintain accurate customer records and documentation.
  • Support team goals and achieve performance metrics.
  • Handle escalated calls with professionalism and empathy.
  • Stay updated on product knowledge and company policies.

职位要求

  • Educational Qualifications: High school diploma or equivalent; a degree in communication or business is preferred.
  • Experience Level: 1-2 years in a customer service role, preferably in a call center environment.
  • Skills and Competencies: Proficient in CRM software, strong verbal and written communication skills, and problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products/services.
  • Working Conditions: Fast-paced office setting with potential for long hours on the phone.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
英语呼叫中心客户服务有团队精神的人金融知识技术技能
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Artuz Mark

HR ManagerStackPH

高响应率

工作地址

IT Park. Cebu City, 6000 Cebu, Philippines

发布于 24 July 2025

StackPH

天使轮

101-500人

呼叫中心

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