• Develop and maintain strong client relationships.
• Serve as the main point of contact for assigned accounts.
• Understand client needs and provide suitable solutions.
• Identify upsell and cross-sell opportunities.
• Collaborate with internal teams to ensure client satisfaction.
• Prepare reports on account status and sales progress.
• Negotiate contracts and agreements to maximize profits.
• Handle client complaints and resolve issues effectively.

Education & Experience

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1-5 years of experience in account management, sales, or customer service (varies by role level).
• Experience in CRM software (e.g., Salesforce, HubSpot) is a plus.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple accounts and prioritize tasks.
• Problem-solving and negotiation skills.
• Analytical skills to track client performance and sales trends.
• Customer-oriented mindset with a focus on retention and growth.