• Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction.
• Account Growth & Retention: Identify opportunities for upselling, cross-selling, and renewing contracts.
• Problem-Solving: Address client concerns, troubleshoot issues, and ensure a smooth customer experience.
• Collaboration: Work closely with internal teams (sales, marketing, product development, and customer service) to deliver client solutions.
• Performance Tracking: Monitor client account performance, analyze data, and prepare reports.
• Contract & Budget Management: Negotiate contracts, pricing, and renewals with clients.

Education & Experience

• Bachelor’s degree in business, marketing, communications, or a related field.
• 2-5 years of experience in account management, sales, or customer service.
• Experience in the specific industry (e.g., SaaS, advertising, finance) is often preferred.

Skills & Competencies

• Communication Skills: Strong verbal and written communication to interact with clients professionally.
• Relationship-Building: Ability to develop and maintain long-term client relationships.
• Sales & Negotiation: Persuasive skills to upsell products/services and negotiate contracts.
• Problem-Solving: Ability to address clie