• Serve as the primary point of contact for clients, building and maintaining strong relationships.
• Understand client needs and offer tailored solutions to enhance satisfaction and loyalty.
• Manage multiple accounts while ensuring excellent service delivery.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Collaborate with internal teams (sales, marketing, product, etc.) to meet client expectations.
• Handle client issues and work to resolve them efficiently.
• Prepare and present reports, proposals, and performance reviews.
• Stay updated on industry trends, competitor activities, and market changes.

• Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Experience: 2-5 years in account management, sales, or customer service (varies by company).

Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and negotiation abilities.