Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: 1-3 years of experience in customer service or call center roles.
- Skills and Competencies: Proficient in English, excellent communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, potential evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a strong work ethic.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 19 July 2025
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