Call Center Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance
Time Off & Leave
Vacation Leave
Description
- Answer incoming calls and respond to customer inquiries.
- Answer customer inquiries, resolve issues, and provide product information promptly.
- Provide accurate product information and assistance.
- Resolve customer complaints effectively and efficiently.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service delivery.
- Follow scripts and guidelines to ensure compliance.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of customer service or call center experience preferred.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in using call center software.
- Working Conditions: Fast-paced office environment with flexible shifts.
- Qualities and Traits: Patience, empathy, and a strong customer service orientation.
Dave Caro
HR OfficerCrescendo Staffing and Business Consulting Inc.
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 14 July 2025
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