Call Center Representative
StackPH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund
Insurance Health & Wellness
Dental Insurance, Health Care On-Site, Health Insurance
Perks Benefits
Employee Discount, Gym Membership, Parking Space, Sleeping Quarters
Professional Development
Employee Assistance Program, Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls professionally.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain records of customer interactions.
- Achieve performance metrics and targets.
- Collaborate with team members to improve service quality.
- Adapt to new processes and systems quickly.
Requirements
- Educational Qualifications: Bachelor’s degree in any discipline.
- Experience Level: Fresh graduates or students encouraged to apply.
- Skills and Competencies: Excellent customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, requires flexibility in shifts.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Artuz Mark
HR ManagerStackPH
High response rate
Working Location
Robinsons Giga Tower. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 10 July 2025
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