Trainer

Acquire BPO

面议
现场办公 - 奎松市3-5年工作经验专科全职
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职位描述

职位描述

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

  • Enjoy 14 months of pay*
  • HMO coverage for you and your family
  • Yearly Kick Off Parties with major giveaways (like the car in 2023)
  • Get recognized through our ‘Value Awards’
  • Grow your career - yes, we love to promote internally
  • Do meaningful work and collaborate with the best
  • 900 promotions given each year
  • 2,700+ leadership training courses

A Glimpse into Your New Role

  • Facilitate classes for employee competency development.
  • Review course curricula and provide feedback for continuous improvement.
  • Ensure Training Quality Guidelines/Processes are followed.
  • Provide the necessary documentation for all classes facilitated.
  • Work with the L&D to catalyze improvement regarding employee personal and professional competency development, and its execution & application.
  • Verify training effectiveness through observations; conduct audits to validate the effectiveness of training and track post-training results.
  • Evaluate classroom feedback to find ways to improve class facilitation.
  • Conduct needs analysis, research, and create new training initiatives to strengthen the skill set of employees.
  • Design and develop instructional material for training courses that support employee competency development.
  • Identify gaps and come up with action plans for improvement.
  • Revise and improve existing materials to keep track of the developmental needs of employees.
  • As a Trainer, you are responsible for ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

What You’ll Bring

  • Relevant experience in training and development.
  • Strong knowledge of instructional design and training methodologies.
  • Excellent communication and interpersonal skills.
  • Ability to evaluate training effectiveness and implement improvements.
  • Proficiency in creating engaging instructional materials.
  • Strong organizational skills and attention to detail.

With a diverse global team working together, we proudly embrace and live by these shared values:

  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

职位要求

Please refer to job description.

教学设计Curriculum DevelopmentAdult Learning PrinciplesFacilitation Skills沟通技能Assessment TechniquesPerformance Evaluation教练Motivational Skills时间管理
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Boss

HR ManagerAcquire BPO

工作地址

Eastwood Avenue, Eastwood City Cyberpark, Level 6, 1800 Building, Bagumbayan, Quezon City, Metro Manila, PH

发布于 22 May 2025

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