• Lead and manage high-impact end-to-end projects that interface with various teams
• Design initiatives using analytical and conceptual problem solving to improve improve the customer service experience at Shopee
• Identify functional/product gaps and initiate projects
• Work with functional stakeholders to lead and drive projects that enable business improvement and transformation
• Communicate strategies and objectives with relevant departments and colleagues
• Implement any changes sensitively and with minimal disruption
• Create a system to evaluate the success of any adjustments made within the organization and present any findings
  
  

• Graduate of a 4 years Bachelor's Degree
• 4-5 years total work experience with 2-3 years project management experience in top consulting firms or leading corporations
• Master's degree in Business Administration (MBA) is an advantage
• Excellent communication skills - able to communicate clearly and concisely
• Knowledge of general business processes and organizational frameworks, such as goals, strategy, culture, and structure
• Ability to develop strong relationships within the company and with third parties
• Ability to demonstrate a high level of verbal and written English

Please refer to job description.