Customer Service Supervisor

Risewave Consulting Inc.

₺25.5-32.8K[月薪]
现场办公 - 碧瑶少于1年工作经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成

  • 法定福利

    13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS

  • 休假和请假

    病假, 休假

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTools laser cutting and engraving products.
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty


Requirements:

  • Proven experience in BPO customer service or support (min. of 6 months for Representatives and at least 3 years for Team Lead role)
  • Strong verbal and written English communication skills
  • Comfortable handling calls, emails, and live chats
  • Good problem-solving and active listening skills
  • Willing to work night shifts, weekends, or holidays
  • Ability to work in a fast-paced, team-oriented environment


Work details:

  • Work location: Tuba, Benguet, Philippines
  • Work setup: Full-time onsite
  • Work schedule: Night shift


We offer free accommodation for selected candidates who are open to relocate!

Preview

Gianne Nunez

RecruiterRisewave Consulting Inc.

今天活跃

工作地址

La Trinidad. La Trinidad, Benguet, Philippines

发布于 29 September 2025

Risewave Consulting Inc.

101-500人

人力资源

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Staffing and Recruitment

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