Customer Service Supervisor

Gilas Gaming Philippines Inc.

₺24.7-28.2K[月薪]
现场办公 - 帕拉纳克3-5年工作经验本科全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 休假和请假

    产假和陪产假, 病假, 单亲假, 女性特殊假, 休假

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职位描述

  • Oversee customer service team to ensure high-quality support.
  • Train and mentor staff to enhance performance and service delivery.
  • Resolve escalated customer issues and complaints efficiently.
  • Monitor key performance metrics to drive improvements.
  • Develop and implement customer service policies and procedures.
  • Coordinate with other departments to streamline operations.
  • Oversee customer service teams, handle escalated issues, and ensure quality service.

职位要求

  • Educational Qualifications: Bachelor's degree in Business Administration or related field.
  • Experience Level: 3-5 years of experience in customer service, with supervisory experience preferred.
  • Skills and Competencies: Strong communication, problem-solving, and leadership skills.
  • Working Conditions: Office environment, occasional stress from dealing with customer complaints.
  • Qualities and Traits: Empathetic, organized, and capable of motivating teams.
英语客户服务有团队精神的人后台支持人际交往能力
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Jermay Mallannao

HR ManagerGilas Gaming Philippines Inc.

三天内活跃

工作地址

12 th Floor, 1 Aseana Ave. 1 Aseana Ave, Parañaque, 1701 Metro Manila, Philippines

发布于 28 May 2025

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Gilas Gaming Philippines Inc.

未融资

101-500人

服务与管理

查看热招工作

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