Customer Service Representative

JetSon Manpower Agency

₺18.2-19.7K[月薪]
现场办公 - 奎松市少于1年工作经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    人寿保险, 健康维护组织

  • 休假和请假

    病假

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We are looking for dynamic and customer-oriented individuals to join our AU Telco team. As a Customer Service Representative, you will handle customer inquiries, resolve issues, and provide exceptional support for Australian telecommunications clients. This role is ideal for candidates with foundational BPO experience who are eager to grow their career in the telco industry.

Key Responsibilities

  • Manage inbound and outbound calls for AU Telco customers.
  • Provide accurate information on products, services, and billing inquiries.
  • Troubleshoot technical issues and escalate complex cases when necessary.
  • Ensure customer satisfaction by resolving concerns promptly and professionally.
  • Document customer interactions with accuracy in the system.
  • Achieve performance metrics including call quality, resolution rate, and customer satisfaction scores.

Qualifications

  • Minimum of 6 months experience in a customer service or call center role.
  • Maximum of 2–3 years BPO experience (preferably in a Telco account).
  • Excellent communication skills in English (verbal and written).
  • Strong problem-solving and active listening abilities.
  • Basic technical knowledge of telecommunications services (mobile, internet, landline) is an advantage.
  • Willingness to work flexible schedules, including weekends and holidays.



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Elisabet Belardo

HR OfficerJetSon Manpower Agency

今天活跃

工作地址

Eastwood, Quezon City, 1800 Metro Manila, Philippines

发布于 21 January 2026

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  • 扣留您的身份证,
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  • 收集非法利益,
  • 或其他非法情况。
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