Customer Service Manager
Metacom Business Process Outsourcing Solution Inc.
职位描述
福利待遇
员工表彰与奖励
奖励机制
法定福利
13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
额外福利
开放式工作区
职业发展
工作培训
休假和请假
生日假, 病假, 休假
职位描述
- Oversee customer service team and ensure high-quality support.
- Develop and implement customer service policies and procedures.
- Monitor team performance and provide training and coaching.
- Resolve complex customer issues and complaints effectively.
- Analyze customer feedback to improve service quality.
- Collaborate with other departments to enhance customer experience.
职位要求
- Educational Qualifications: Bachelor’s degree in Business Administration or related field
- Experience Level: Less than 1 year of experience in customer service or sales
- Skills and Competencies: Proficient in sales pipeline management, strong customer service skills
- Working Conditions: Office environment, potential for remote work
- Qualities and Traits: Excellent communication, problem-solving skills, and a team-oriented mindset
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
三天内活跃
工作地址
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
发布于 25 July 2025
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