Customer Care Representative - Software & Hardware (Php 20,500)

Alorica

₺14-17.5K[月薪]
现场办公 - 马卡蒂无需经验高中全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康保险, 健康维护组织

  • 额外福利

    睡眠区

  • 休假和请假

    病假, 休假

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职位描述

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain a positive attitude and professionalism.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction.

职位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
  • Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
  • Working Conditions: Office environment, potential for remote work, regular shift schedules.
  • Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
英语客户服务解决问题技术技能呼叫中心组织技能有团队精神的人
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Cedryck Alyn Ross Labora

HR OfficerAlorica

七天内活跃

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

发布于 27 February 2025

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Alorica

C轮

1000人以上

呼叫中心

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