Chat & Back Office Support • PURE NON-VOICE

Transec BPO Solutions Inc.

₺10.1-16.9K[月薪]
混合办公 - 帕西格1-3年经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    人寿保险, 健康维护组织

  • 其他

    企业社交活动

  • 额外福利

    公司设备, 睡眠区

  • 职业发展

    工作培训

  • 休假和请假

    生日假, 病假, 休假

  • 工作生活两不误

    居家办公

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职位描述

  • Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
  • Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

职位要求

  • Bachelor’s degree in any field, preferably an IT-related course.
  • Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
  • Work background in using chat and/or email communication is highly preferred.
  • Prior experience in a technical account is a huge plus.
  • Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
  • Must have excellent writing skills in English; good speaking skills in English.
  • Tech savvy with strong interest in learning new technology applications.
  • High attention to detail.
  • Willing to work on night shift.
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工作地址

31st Floor, 31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

发布于 09 January 2025

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Transec BPO Solutions Inc.

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