Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

₺17.6-24.6K[月薪]

现场办公 - 达义应届毕业生/学生专科全职

福利待遇

休假和请假
丧假, 生日假, 恩恤假, 家庭医疗假, 产假和陪产假, 育儿假, 单亲假, 女性特殊假

职位描述

Respond to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain customer records and follow up on issues.
Work collaboratively within a team to meet performance targets.
Participate in training sessions to improve skills.

职位要求

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
Working Conditions: Typically in a call center environment with standard office hours.
Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.

人际交往能力销售队伍英语客户服务调度解决问题有团队精神的人

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

高响应率

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

发布于 04 June 2025