● Greeting and Welcoming Visitors: Receptionists greet guests with a warm and professional demeanor, ensuring they feel welcome and comfortable.

● Answering Phone Calls: Handling incoming calls, screening calls, and directing them to the appropriate party or taking messages.

● Managing Appointments and Schedules: Maintaining calendars, scheduling appointments, and confirming reservations.

● Handling Mail and Deliveries: Receiving, sorting, and distributing mail and packages.

● Providing Information and Assistance: Answering inquiries, providing directions, and offering general assistance to visitors.

● Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy, presentable, and well-stocked with necessary materials.

● Performing General Clerical Tasks: This may include filing, copying, transcribing, and other administrative tasks.

● Maintaining Records: Keeping office records, including visitor logs and other relevant documentation, up to date.

● Assisting with Office Operations: Assisting with various administrative tasks as needed, such as ordering supplies, coordinating with maintenance, and supporting other departments.

● Providing Customer Service: Dealing with inquiries and complaints in a professional and courteous manner

• Experience in a receptionist or customer service role
• Friendly, welcoming attitude
• Punctual and reliable
• Ability to handle confidential information discreetly
• Comfortable answering phones, directing calls, and managing front desk tasks
• Basic familiarity with office equipment (printers, copiers, etc.)