Job Description:

We are looking for enthusiastic and customer-driven Call Center Representatives to join our growing team in Cebu IT Park.

Your main role is to handle customer inquiries, provide accurate information, and deliver excellent service across phone, chat, or email channels. This is a great opportunity for both new graduates and experienced applicants looking to build a career in the BPO industry.

Job Requirements

• High School Graduate or higher
• No BPO experience required (training will be provided)
• Strong communication and problem-solving skills
• Willing to work onsite in Cebu IT Park
• Amenable to shifting schedules, weekends, and holidays

Responsibilities

• Handle inbound or outbound customer inquiries in a professional manner
• Identify customer needs and provide effective resolutions
• Accurately document all customer interactions
• Follow company procedures and maintain quality standards
• Meet individual and team performance goals