Are you a natural problem-solver with a knack for clear communication? Do you want to kickstart your career in customer service with a supportive team? Probe CX is looking for enthusiastic Customer Service Representatives to join our growing Collections team in Eastwood, Quezon City!

This is a fantastic opportunity if you're looking for a fresh start – no prior BPO experience is required! We believe in potential and providing comprehensive training to help you succeed.

As a Customer Service Representative, you'll play a crucial role in assisting customers with their account payments. Your day-to-day will involve:

• Having respectful and clear conversations with customers regarding their outstanding accounts.
• Understanding customer situations and finding mutually agreeable solutions for payments.
• Accurately documenting all interactions and agreements in our systems.
• Providing excellent customer service while adhering to collection guidelines.
• Collaborating with your team to ensure the best possible outcomes for both customers and the company.

At Probe CX, we value our team members and offer great benefits from day one:

• Day 1 HMO coverage for your peace of mind.
• Competitive salary with performance incentives.
• Paid Leaves to ensure you get the rest and time off you need.
• Comprehensive and paid training program to set you up for success.
• A supportive and collaborative work environment.
• Opportunities for career growth and development within our global company.

Ready to start a rewarding career in customer service collections? Apply today and become a part of the Probe CX family!

We're excited to welcome individuals who are:

• Excellent communicators, both verbally and in writing. You're clear, empathetic, and professional.
• Great listeners who can understand different customer needs.
• Problem-solvers with a positive attitude.
• Comfortable using a computer and navigating different systems.
• Highly organized and detail-oriented.
• Open to learning and growing in a fast-paced environment.
• At least a High School or Senior High School graduate.
• Willing to work on-site in Eastwood, Libis, Quezon City.