Staffing co. Call Center Representative

Staffing co.

₺10.9-14.5K[Aylık]

Tesis içi - BulacanYeni Mezun/ÖğrenciDiplomaTam zamanlı

Paylaşmak

Ödenekler
Yemek Harcırahı
Çalışan Takdiri ve Ödüllendirme
Performans bonusu, Ayın Çalışanı Ödülü
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
Avantajların Avantajları
Ücretsiz yemekler
Profesyönel geliştirme
Mesleki Eğitim
İzin ve İzin
Hükümetin Zorunlu İzin
İş-Yaşam Dengesi
Esnek saatler

Devamını oku

Answer customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
Provide accurate information about products, services, policies, and procedures.
Process orders, forms, applications, and requests.
Handle and resolve customer complaints with empathy and professionalism.
Escalate complex issues to the appropriate department when necessary.
Maintain customer records by updating account information.
Follow communication guidelines, policies, and procedures.
Strive to meet or exceed customer satisfaction and service goals.
Collect feedback and identify recurring issues to help improve customer experience.

Strong communication and active listening skills.
Problem-solving ability with a customer-first mindset.
Patience, empathy, and the ability to remain calm under pressure.
Basic computer and data entry skills.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent (some roles may prefer additional education or experience).

İngilizce diliMüşteri servisiProblem çözmeTeknik becerilerÇağrı MerkeziGüçlü çalışma etiği