Customer Service Representative
Lexie Staffing co.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório
Benefícios de Habilidades
Equipamento da Empresa, Espaço de estacionamento
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Balanço de Vida
Horas Flexíveis
- Serve as the first point of contact for customer inquiries via phone, email, and chat.
- Provide excellent customer service by addressing and resolving issues promptly and effectively.
- Assist customers with product inquiries, account management, and technical support.
- Maintain accurate records of customer interactions and transactions in CRM systems.
- Collaborate with team members to enhance customer satisfaction and achieve departmental goals.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: At least 6 months in BPO Sales Account
- Skills and Competencies: Proficient in English language, customer service, and back office support
- Skills and Competencies: Familiar with call centre operations and Salesforce
- Qualities and Traits: Excellent communication skills and a team player attitude
- Responsibilities and Duties: Ability to manage sales pipeline, pitching, and closure effectively
Arvin Karl Sibayan
Talent AcquisitionLexie Staffing co.
Alta taxa de resposta
Local de trabalho
c5, Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Postado em 02 October 2025
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Pré-Série A
101-500 funcionários
BPO & Centro de Chamadas
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