Customer Service Associate

Accenture in the Philippines

Negotiable

Remoto1-3 Anos ExpDiplomaTempo Inteiro

Detalhes remotos

Abrir País：Filipinas

Requisitos de Idioma：Portuguese-Brazil

Este trabalho remoto está aberto para candidatos em países específicos. Por favor, confirme se deseja continuar, apesar das restrições de localização.

Descrição do Trabalho

Descrição:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Responsibilities:

Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.

Qualifications:

Open to College Graduates (No BPO Experience required)
Open to Undergraduates (with relevant work experience at least 6 months to 1 year)
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.

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HMO on day 1 (₱400K Principal, Maxicare, ₱150K 2 Free dependents)
18% Night Differential
IPB and MIPB (Annual Individual Performance Bonus/Monthly Individual Performance Bonus)
Leave credits available (10SL,15VL)
Life Insurance
Retirement Plan
Christmas Bonus