• The Client Relationship Officer – Commercial Lending supports the commercial banking team in
• managing relationships with business clients, facilitating loan processes, and ensuring an excellent client
• experience. This role involves working closely with Relationship Managers to assist with credit applications,
• monitor loan performance, and maintain client satisfaction through proactive communication and service
• delivery.

Responsibility

• Manage and nurture relationships with commercial clients to understand their financing needs and business goals.
• Assist in the preparation and submission of commercial loan applications, financial analysis, and credit packages.
• Support the Relationship Manager in structuring deals, gathering required documentation, and coordinating internal approvals.
• Monitor existing credit facilities, including covenant compliance, renewals, and repayment schedules.
• Coordinate with credit risk, legal, and operations teams to facilitate loan disbursements and modifications.
• Conduct periodic reviews of client portfolios to identify opportunities for cross-selling banking products and services.
• Maintain up-to-date client records and ensure all interactions and documentation comply with internal policies and regulatory requirements.
• Provide proactive support to ensure high levels of client satisfaction and long-term retention

• 2–5 years of experience in commercial or corporate banking, preferably in a relationship management or credit support role.
• Solid understanding of commercial lending products, financial statements, and credit risk principles.
• Strong interpersonal and communication skills, with a client-focused mindset.
• Experience supporting middle-market or SME clients.
• Excellent communication skills and teamwork spirit
• Bachelor degree or above.