Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Incentivos
Saúde e Bem-Estar
HMO
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Férias Deixadas
Balanço de Vida
Horas Flexíveis
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Assist customers, resolve inquiries, and maintain service standards.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a high level of customer satisfaction.
- Document interactions and updates in the CRM.
- Collaborate with team members to improve processes.
Requisito
- Educational Qualifications: Bachelor’s degree in Business, Communications, or related field.
- Experience Level: No prior experience required; entry-level candidates welcome.
- Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
- Working Conditions: Office environment, may require shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer satisfaction.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Alta taxa de resposta
Local de trabalho
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Postado em 02 July 2025
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