Customer Service Associate | Wireless & Broadband Services | Clark
Sutherland Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
Assistência Médica, Seguro de Vida, HMO
Benefícios de Habilidades
Academia de Inscrição, Quartos de Dormir
Desenvolvimento Profissional
Programa de assistência ao funcionário, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas
Descrição:
- Handle customer inquiries through phone, email, and chat.
- Offer precise information about products and services.
- Address and resolve customer concerns promptly.
- Record and update customer interactions in the system.
- Work closely with the team to improve service delivery.
- Uphold a courteous and professional attitude at all times.
Requisito
- Education: High School/Senior High School diploma required.
- Experience: No prior BPO experience needed; training provided.
- Skills: Strong communication, problem-solving, and organizational abilities; proficient in English.
- Responsibilities: Assist customers via phone or email, handle inquiries, and resolve concerns efficiently.
- Key Traits: Excellent interpersonal skills, patience, empathy, and a positive attitude.
Irene Nuguid
LeadSutherland Philippines
Mais de dez respostas hoje
Local de trabalho
Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
Postado em 22 March 2025
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