Overall Purpose & Expectations on the Role

Senior Quality Manager provides guidelines to support implementation of quality agreement and key QMS requirements, review supplier quality improvement plan for compliance with Quality Agreement and key quality systems such as Change Control Management, contamination control systems, deviation control systems, etc.

Job Responsibilities

·       Drive QA strategy and improvements that focus on processes that have a significant financial customer impact

·       Develop necessary QA requirements as we move into a workflow system

·       Enhance and monitor scoring, providing an accurate reflection of claims performance

·       Lead and motivate the QA Team

·       Develop metrics/scorecards to drive productivity and performance within the team

·       Partner with risk and controllership, validating that critical to quality controls meet the required risk mitigates necessary

·       Provide insights to leadership on areas of concern

·       Drive consistency and accountability for error corrections across the department

·       Work with internal and external auditors to provide assurance of quality control

·    Demonstrable experience in making sound business decisions using risk management and quality protocols

Qualifications Required

·       Strong people and team management skills;

·       Good knowledge on quality system, SPC tools, problem analysis tools, audit process and procedures;

·       Excellent communication and problem-solving skills;

·       Good analytical and presentation skills;

·       Person with discipline, highly motivated, high level of integrity.

·       University graduate in a related engineering field, such as mechanical, textile, chemical, material industrial, manufacturing engineering, etc.

·       Organized, detailed orientated, sense of urgency mindset, 6S continuous improvement mindset

Please refer to job description.