Customer Service Representative
Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Anniversary Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints in a timely manner, ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Assist in product knowledge and troubleshooting to enhance customer experience.
- Collaborate with team members to improve processes and service quality.
Requirements
- Educational Qualifications: Senior High School equivalent.
- Experience Level: 1 year of experience in a customer service or call center environment.
- College Graduate must have relevant experience in Credit Analysis
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in handling customer inquiries.
- Responsibilities and Duties: Manage customer calls, resolve issues, and provide information about products/services.
- Working Conditions: Office setting with evening and weekend shifts as needed.
- Qualities and Traits: Friendly, patient, and dedicated to delivering excellent customer service.
Dave Ching
HR ManagerStaffing co.
High response rate
Working Location
Eastwood City. J35H+VR5, Eulogio Rodriguez Jr. Ave, Quezon City, 1800 Metro Manila, Philippines
Posted on 01 August 2025
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