Customer Service Representative
IMS Outsourcing Solutions Inc.
职位描述
福利待遇
津贴
交通补贴
员工表彰与奖励
业绩加成, 年度考核, 月度奖, 员工表彰计划, 奖励机制
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
职位描述
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to improve processes.
- Ensure customer satisfaction and retention through effective communication.
- Stay up-to-date with product knowledge and company policies.
职位要求
- Educational Qualifications: No degree required
- Experience Level: Less than 1 year of experience preferred
- Skills and Competencies: Proficient in call center operations, excellent people skills, strong command of the English language, customer service orientation, effective problem-solving abilities, and a team player mentality
- Working Conditions: Office environment, potential shift work, requires effective communication
- Qualities and Traits: Friendly demeanor, patience, adaptability, and a proactive approach to customer satisfaction
Martina Bugarin
AVPIMS Outsourcing Solutions Inc.
工作地址
9th floor, Robinsons Zeta Tower
发布于 13 June 2025
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