Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

₺10.6-14.1K[Mensual]
No - PasigSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

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Descrição:

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requisito

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
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Patricia Nicole Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

Responder Hoje 0 Vezes

Local de trabalho

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Postado em 26 April 2025

Jobs

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Transec BPO Solutions Inc.

Outros

51-100 funcionários

BPO & Centro de Chamadas

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