Customer Service Representative

Metacom Careers

₺21.1-28.2K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Open Workspace, Sleeping Quarters, Well-Stocked Pantry

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care, Flexible Hours

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Description

  • Assist customers with inquiries and resolve issues promptly
  • Assist customers, handle inquiries, and resolve issues efficiently.
  • Provide detailed information about products and services
  • Maintain a high level of customer satisfaction
  • Document customer interactions accurately
  • Collaborate with team members to improve processes
  • Handle returns and refunds in a professional manner
  • Stay updated on product knowledge and company policies

Requirements

  • Educational Qualifications: Bachelor’s degree in business, communications, or related field.
  • Experience Level: No previous experience required; training will be provided.
  • Skills and Competencies: Strong communication and problem-solving skills, proficiency in CRM software.
  • Working Conditions: Office environment, may require shift work.
  • Qualities and Traits: Patience, professionalism, and a customer-oriented mindset.
Customer Service
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Caryl Faye Dionisio

HR OfficerMetacom Careers

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Working Location

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Posted on 02 June 2025

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