Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues swiftly.
- Maintain a positive attitude and professional demeanor.
- Document customer interactions and feedback in the system.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: 1-3 years in customer service or call center environments preferred.
- Skills and Competencies: Proficient in English, excellent customer service skills, strong call handling abilities, and effective interpersonal skills.
- Working Conditions: Office environment, with potential for remote work; may require handling multiple calls simultaneously.
- Qualities and Traits: Strong communication skills, empathetic attitude, patience, and ability to work under pressure.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
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Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 29 May 2025
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