Call Center Representative

Metacom Careers

₺17.6-24.6K[Bulanan]
Di tempat - TaguigLulusan Baru/MahasiswaS1Penuh waktu
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Deskripsi Pekerjaan

Keterangan

  • Answer inbound calls and respond to customer inquiries.
  • Provide information about products and services.
  • Resolve customer issues with empathy and efficiency.
  • Document interactions and maintain accurate records.
  • Collaborate with team members to enhance customer satisfaction.
  • Meet performance metrics, including call handling time and customer satisfaction scores.

Persyaratan

  • Educational Qualifications: A Bachelor's degree is required.
  • Experience Level: Position open for Fresh Graduates or Students.
  • Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information effectively.
  • Working Conditions: Fast-paced office environment, may require weekend shifts.
  • Qualities and Traits: Empathetic, patient, and adaptable to shifts in workload.
Layanan Pelanggan
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Shayne Villaroman

HR ManagerMetacom Careers

Tingkat respons yang tinggi

Lokasi Kerja

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Diposting di 03 June 2025

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