Logistics Operation Manager

Inteluck

₺45.7-56.3K[Bulanan]
Di tempat - Makati3-5 Tahun KedaluwarsaS1Penuh waktu
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Deskripsi Pekerjaan

Keterangan

Key Responsibilities

  • Lead and supervise a team of logistics professionals, providing guidance, coaching, and support
  • Assign tasks and responsibilities, monitor performance and evaluations.
  • Foster a collaborative and high-performance team culture
  • Ensure exceptional customer service by overseeing the team’s interactions with clients
  • Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
  • Maintain strong client relationships and serve as a point of contact for key accounts
  • Coordinate and prioritize team activities to meet customer requirements and service level agreements
  • Allocate resources effectively, balance workloads, and ensure efficient workflow management.
  • Collaborate with cross-functional teams to streamline processes and enhance service quality.
  • Monitor and assess the team’s performance in delivering logistics services, including order processing, transportation coordination, and shipment tracking
  • Identify opportunities to expand logistics service offerings and enter new clients or industries.
  • Prepare and present regular reports on service performance, including KPIs, operational metrics, and customer feedback.
  • Analyze data to identify trends, patterns, and areas for improvement.

Persyaratan

  • Bachelor’s degree and Above
  • 5 Years or above experience in logistics operations, customer service, or team leadership roles,
  • Preferably in a service-oriented or Worked in third-party logistics (3PL) environment
  • Strong knowledge of logistics and supply chain principles, processes, and best practices
  • Excellent leadership and team management skills, with the ability to motivate and develop team members
  • Exceptional customer service and interpersonal skills, with the ability to build and maintain client relationships
  • Ability to work effectively under pressure, prioritize tasks, and meet deadlines
  • Good attitudes and patient for client and suppliers
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Rebecca Solabo

HR Senior AssociateInteluck

Aktif dalam tiga hari

Lokasi Kerja

9th Floor, 107 Aguirre Building. 107, Building Aguirre, Legazpi Village, Makati, Philippines

Diposting di 29 April 2025

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