QUALIFICATIONS

• Graduate of any four (4) year degree course (preferably Business and Hospitality related course)

• With at least one (1) year relevant experience in customer service of a real estate company or in a BPO industry, but fresh graduates are also welcome to apply!

• Adept in MS Office Application

• Has excellent negotiation and customer service skills

• Amenable to work in DMCI Homes Head Office at Bangkal, Makati City

DUTIES AND RESPONSIBILITIES

• Assists in handling clients' concerns

• Coordinates and relays clients' concerns and inquiries in a timely manner to appropriate department for resolution

• Assesses clients' concerns and respond appropriately by getting information from concerned departments

• Recommends viable solutions based on the data gathered

•  Follows-up, monitor progress, and provide updates about  clients' concerns and requests

Please refer to job description.