Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Client Specific Tasks:

Area of Focus

Administration Support

• Collaboration with other members of the team to ensure that all onboarding paperwork and presentation materials are completed in a professional, client appropriate and timely manner.
• Use a variety of mediums to effectively communicate with team members, as appropriate, i.e. face-to-face, email, telephone, mail
• Document production and formatting

External Client Support Work

• Onboarding and maintenance of clients including preparation of new client agreements and other applications.
• Processing cash payments and receipts

Teamwork

• Ensure that the daily deliverables are met.
• Proactively support team members as required.
• Work efficiently with the internal Operations team ensuring all processes and deadlines are followed accordingly.

Data Management

• Maintain data entry procedures and processes.
• Verify entered client information to ensure data integrity.

Compliance and Values

• Comply with client's policies and procedures at all times
• Act in accordance with Values
• Actively execute all activities in an honest, compliant and trustworthy manner
• Respect and maintain confidentiality of client information at all times
• Report any issues relating to compliance and risk management to the Director
• Client Operations and Legal, Risk Compliance and Governance Team
• Assist in special projects.

• Certificate in Office Administration or tertiary qualifications in Finance desirable
• Minimum 2 years’ experience in an administration role
• Strong attention to detail and accuracy, takes pride in doing a job well, able to show initiative, understands a sense of urgency and delivers on commitments.
• Excellent verbal, written and interpersonal communication skills.
• Exemplary organizational skills and an ability to juggle multiple projects effectively whilst remaining calm under pressure.
• Can run to tight deadlines and liaise with other team members to ensure team adherence to delivery dates.
• Team player and proactive in assisting the team, shows control and provides support when required.
• Polished people skills including a professional telephone manner and ability to interact positively, appropriately and professionally with colleagues, clients and external contacts at all levels.
• Mature, discreet and demonstrates sound judgement.
• Ability to work on a shifting schedule.
• Ability to work on site Ortigas / Cubao site.