Call Center Agent

Metacom Careers

₺17.6-24.7K[Bulanan]
Di tempat - Kota Quezon1-3 Tahun KedaluwarsaSMA/SMAPenuh waktu
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Deskripsi Pekerjaan

Keuntungan

  • Manfaat yang Diamanatkan Pemerintah

    Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS

Keterangan

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain accurate records of customer interactions.
  • Work collaboratively with team members to achieve targets.
  • Adhere to company policies and procedures.
  • Continuously improve service quality through feedback.
  • Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.

Persyaratan

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-2 years in a call center or customer service role preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
  • Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
Bahasa InggrisLayanan PelangganPenyelesaian masalahManajemen AkunPusat Panggilan
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Eduard Lagman

HR OfficerMetacom Careers

Balas Hari Ini 0 Kali

Lokasi Kerja

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

Diposting di 30 May 2025

Pekerjaan Serupa

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Metacom Careers

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101-500 Karyawan

BPO & Pusat Panggilan

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