IT Technical Support
Solar Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Description
- Facilitates document and track customer issues using a ticketing system to ensure quick resolution.
- Perform the Installation and configuration computer hardware, software, systems, networks, printers and scanners.
- Perform the monitoring and maintaining computer systems and networks.
- Determine the best solution based on the issue and details provided by employees
- Provide technical assistance with computer hardware, printers and software
- Resolve issues of users via phone, in person, or electronically.
- Partake on IT special projects and other activities.
Requirements
- Graduate of Information Technology or any equivalent bachelor's degree
- With at least 5 years of experience as IT Technical Support
- Must have strong troubleshooting and critical thinking skills
- Flexible and capable of doing field work for IT special projects
- Willing to report onsite and be assigned to work in Makati City
Paolo Guanco
HR OfficerSolar Philippines
Active within three days
Working Location
20th Flr, AIA Tower. 8767 Paseo de Roxas, Makati, 1226 Metro Manila, Philippines
Posted on 10 July 2025
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