Customer Service Representative

Miranda HR

₺10.7-21.4K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Description

  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Resolve issues efficiently and accurately, aiming for first-contact resolution.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required, open to fresh graduates.
  • Skills and Competencies: Proficient in English, strong customer service skills, effective problem-solving abilities, and basic technical skills.
  • Responsibilities and Duties: Handle customer inquiries, provide account management support, and assist with back office operations.
  • Working Conditions: Fast-paced environment, may require flexible hours.
  • Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
English LanguageCustomer ServiceProblem SolvingAccount ManagementTechnical SkillsBack Office Support
Preview

Jienel Antoinette Ramos

HR ManagerMiranda HR

Reply 4 Times Today

Working Location

Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines

Posted on 24 July 2025

Explore similar jobs

View more similar jobs

Miranda HR

No financing required

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.