Customer Service Representative - Local Financial Account

MetHealth

Urgent
₺7.1-10.6K[Monthly]
On-site - Pampanga1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts

  • Government Mandated Benefits

    Paid Holidays

  • Insurance Health & Wellness

    Life Insurance

  • Professional Development

    Employee Assistance Program, Professional Development

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and complaints in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service delivery.
  • Stay updated on product knowledge and company policies.
  • Assist with order processing and account management.

Requirements

• Completed At least 2 Years Of College (Associate Or Vocational Degree) With No Back Subjects

• Minimum of 3 Months Experience In The BPO Industry, With Exposure Of Any Of The Following Such As Blended Or Voice Accounts (Local Or International), Collections (Local), Telemarketing, Email Or Chat Support

• Basic Knowledge Of Credit And Debit Card Handling • Computer Literate Or Proficient • Excellent Communication Skills

• Willing To Work Onsite In Clark, Pampanga

• Must Be 18 Years Old Or Above

English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerTechnical SkillsOrganizational SkillsPeople SkillsInterpersonal Skills
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Kirby Del Poso

OwnerMetHealth

Reply 1 Time Today

Working Location

SM City Clark - East Wing. SM Clark, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, 2009 Pampanga, Philippines

Posted on 29 July 2025

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