Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues efficiently with a positive attitude.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Contribute to a positive team environment.
Requirements
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, strong customer service skills, and familiarity with call centre operations.
- Working Conditions: Office environment with a focus on teamwork and client interaction.
- Qualities and Traits: Patient, empathetic, excellent communicator, and proactive problem solver.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Replied 1 minute ago
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 24 July 2025
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