Customer Service Representative

MD-TORCH Solutions

Urgent
₺13.9-17.3K[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries and complaints via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve issues promptly to ensure customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using basic computer software.
  • Working Conditions: Office environment; may involve shift work.
  • Qualities and Traits: Friendly, patient, and customer-oriented with a positive attitude.
Customer ServiceProblem SolvingTeam PlayerEnglish LanguageStrong Work EthicCall Centre
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Anna Fuentes

Marketing AssociateMD-TORCH Solutions

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Working Location

503, Cebu City. Cebu City, 6000 Cebu, Philippines

Posted on 20 June 2025

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