Customer Service Representative

Metacom Careers

₺17.6-21.1K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Sick Leave, Solo Parent Leave, Vacation Leave

  • Work-Life Balance

    Childcare, Flexible Hours

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints promptly and effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service delivery.
  • Achieve performance metrics and customer satisfaction targets.
  • Assist customers, address inquiries, and resolve complaints.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: No experience required; entry-level candidates welcome.
  • Skills and Competencies: Strong customer service orientation and proficiency in the English language.
  • Working Conditions: Office environment with standard working hours.
  • Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
Customer ServiceEnglish Language
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Caryl Faye Dionisio

HR OfficerMetacom Careers

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Working Location

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Posted on 02 June 2025

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