Customer Service Representative
Trinity Workforce Solutions, Inc.
Job Description
Description
- Assist customers with inquiries and issues via phone, email, or chat.
- Provide product information and support to enhance customer satisfaction.
- Resolve complaints efficiently while maintaining a positive attitude.
- Maintain accurate records of customer interactions in the database.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in basic computer applications.
- Working Conditions: Primarily office-based, with possible shifts; fast-paced environment.
- Qualities and Traits: Friendly, empathetic, and patient approach, with a positive attitude toward customer care.
Angela Gutierrez
Delivery ManagerTrinity Workforce Solutions, Inc.
High response rate
Work Location
Araneta City. 25th/26th Floor Gateway Tower, Cubao, Quezon City, 100-6390 Metro Manila, Philippines
Posted on 16 April 2025
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Trinity Workforce Solutions, Inc.
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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