Call Center Representative

StackPH

₺14.2-21.3K[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer service via phone, email, and chat.
  • Responding to customer inquiries, resolving issues, managing calls efficiently, and maintaining records.
  • Assist customers with inquiries, issues, and product information.
  • Document customer interactions accurately in the system.
  • Resolve complaints and escalate issues when necessary.
  • Maintain a positive attitude and a commitment to team goals.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Proficiency in English, excellent customer service, effective problem-solving, strong scheduling abilities, and technical skills are essential.
  • Working Conditions: Fast-paced call center environment; may involve long hours sitting at a desk.
  • Qualities and Traits: Friendly demeanor, strong communication skills, adaptability, team player, and a positive attitude.
English LanguageCustomer ServiceSchedulingProblem SolvingCall CentrePeople SkillsTechnical Skills
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Artuz Mark

HR ManagerStackPH

High response rate

Working Location

5th Floor, SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga, Philippines

Posted on 12 July 2025

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