Call Center Agent
Ventra Health Global Services Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Answer incoming calls and address customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints with empathy and professionalism.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service quality.
- Meet individual and team performance targets.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service skills, ability to work collaboratively as a team player, and a strong work ethic.
- Responsibilities and Duties: Handle inbound calls, resolve customer inquiries, and provide information on products and services.
- Working Conditions: Primarily office-based; may involve rotating shifts.
- Qualities and Traits: Patient, communicative, problem-solver, and adaptable under pressure.
Ventra Health
HR OfficerVentra Health Global Services Inc.
Active within three days
Working Location
Clark Pampanga. Clark Freeport Zone, Mabalacat, Pampanga, Philippines
Posted on 31 July 2025
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