International Toyworld Inc.
Primary Responsibility:
Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service
Key Accountabilities:
Customer Engagement
• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend to customer complaints with eagerness and understanding.
Daily Operations
• Consistently follow and abide by the company’s established policies and procedures.
• Attend and assist customers in the selection and choice of merchandise style, color or size.
• Direct the customers to the nearest counter for payment of the merchandise.
• Replenish stocks on display and ensure availability of stocks in the selling area.
Krisha Rei Del Rosario
HR ManagerInternational Toyworld Inc.
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