IT Service Desk - Calamba City -6months to 1yr exp
Strategic Networks, Inc.
職位描述
福利待遇
員工表彰與獎勵
月度獎, 員工表彰計畫
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險, 健康維護組織
休假和請假
病假, 休假
簡介
- Work location: CIP1, Canlubang Calamba City
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user.
- Answers inquiries by clarifying issues; researching, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers.
- Fulfills requests by clarifying desired information; researching, locating and providing information.
- Maintains client database by entering information.
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement.
- Learn to be proficient in service and repair of all systems (current, new and updates).
- Prepare needed daily, weekly and monthly reports.
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.
職位要求
- 1 year of relevant work experience required for this role
- Expected salary: ₱17,000 per month
- Casual/Temporary hours
- Looking for candidates who are available to work anytime
- Working rights required for this role
- This job requires an immediate start
Huertas Ali
HR OfficerStrategic Networks, Inc.
Active today
工作地址
102 Accuracy Drive, cor Excellence Ave, Carmelray Industrial Park 1. Carmelray Industrial Park 1, Wisdom Ave, Calamba, 4028 Laguna, Philippines
發布於 25 February 2025
猜你想看
查看更多Software Implementation Specialist
MNLeistung Inc.₺13.5-16.9K[月薪]
现场办公 - 黎剎<1 年經驗本科全職
MNL eistungRecruiter
Data Processing Associates
Appen China (Cavite Recruitment)₺10.1-13.5K[月薪]
现场办公 - 甲米地無需經驗高中合同
Edizon CapacetiRecruiter
IT Staff
Likas Yaman Service Corporation₺6.7-10.1K[月薪]
现场办公 - 八打雁<1 年經驗本科全職
Joan PajarilloHR Officer
IT Intern
JSMLINAO CORPORATION無薪資
现场办公 - 黎剎應屆畢業生/學生高中實習
Jocelyn CasilHR Officer
IT Business Analyst / Sr. Business Analyst – SAP MM QM
Synlink Recruitment Outsourcing Co. Inc.₺70.8-121.4K[月薪]
现场办公 - 拉古納5 - 10 年經驗本科全職
Veronica May ObuganRecruitment Associate
Bossjob安全提醒
若該職位需要您出國工作，請提高警惕，並小心詐騙。
如果您在求職過程中遇到雇主有以下行為， 請立即檢舉
- 扣留您的身分證件，
- 要求您提供擔保或收取財產，
- 迫使您投資或籌集資金，
- 收取非法利益，
- 或其他違法情形。
