• Handle customer inquiries, provide solutions, and resolve issues across various channels.

• Offer accurate information about products, services, and company policies.

• Process orders, returns, and account updates efficiently.

• Maintain high standards of customer service and satisfaction.

• Meet performance targets for productivity, quality, and customer satisfaction.

• Document interactions and transactions accurately.

• High school diploma or equivalent required; customer facing work experience is a plus.

• No prior customer service experience necessary—we provide comprehensive training!

• Strong communication and interpersonal skills.

• Attention to detail and effective problem-solving abilities.

• Ability to work in a fast-paced environment and adapt to changing customer needs.

• Proficiency with customer service tools and systems is a plus but not required.