Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
休假和請假
休假
簡介
- Respond to customer inquiries via phone and email.
- Provide accurate information regarding products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of interactions.
- Collaborate with team members to improve service.
- Adhere to company policies and procedures.
- Meet performance and quality metrics.
職位要求
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years in a call center environment.
- Skills and Competencies: Proficient in English, strong communication skills, and ability to work well in a team.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide excellent service.
- Working Conditions: Fast-paced office environment with potential for high call volumes.
- Qualities and Traits: Empathetic, patient, adaptable, and able to remain calm under pressure.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
回應率高
工作地址
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
發布於 09 July 2025
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