A Travel Reservation Specialist is responsible for assisting customers with booking, modifying, and canceling travel arrangements, such as flights, accommodations, and car rentals. They provide guidance on travel options, ensure accurate reservation processing, and address customer inquiries regarding travel itineraries, policies, and changes. The role requires proficiency in reservation software, strong communication skills, and the ability to handle customer concerns effectively while staying updated on industry trends, regulations, and promotions. The specialist ensures a seamless travel experience for customers by coordinating with airlines, hotels, and car rental agencies.

Work setup:

• Onsite - Cebu

Salary and Perks:

• Salary is based on qualifications, work experience, educational attainment, and previous salary
• Account incentives of up to PHP 20,000
• 20% night differential
• HMO coverage starting on Day 1
• Career growth opportunities
• Paid training

Enjoy a PHP 30,000 sign-on bonus

• At least a Senior High School graduate
• Must have extensive BPO voice experience with proven tenure
• Preferably with experience in Travel, Telco, or TSR accounts
• Above-average English communication skills